Terms of Service - DeepScan AI

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DeepScan, Inc. ("DeepScan," "we," "us," or "our") regarding your use of our AI-powered penetration testing platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

⚠️ Important: These Terms include provisions regarding liability limitation, dispute resolution, and mandatory arbitration. Please read carefully.

Service Description

DeepScan provides AI-powered penetration testing services that include:

Core Services

Automated vulnerability scanning and assessment
AI-driven security testing with natural language commands
Comprehensive security reporting and analysis
Real-time vulnerability discovery and monitoring

Additional Features

Executive dashboards and compliance reporting
API integrations and developer tools
Customer support and consultation services
Training and educational resources

Account Registration and Responsibilities

Registration Requirements

To use our Services, you must:

Be at least 18 years of age or the legal age of majority in your jurisdiction
Provide accurate, current, and complete information during registration
Maintain and update your account information as necessary
Have the legal authority to enter into this agreement

Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Immediately notifying us of any unauthorized access or security breach

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You specifically agree NOT to:

🚫 Prohibited Activities

Test systems, networks, or applications without explicit authorization from the owner
Use the Services for any illegal, fraudulent, or malicious activities
Attempt to circumvent, disable, or interfere with security features of our platform
Share, transfer, or sublicense your account access without our written consent

⚠️ Testing Guidelines

Only test systems and applications you own or have explicit written permission to test
Comply with all applicable laws and regulations in your jurisdiction
Respect third-party intellectual property rights and privacy

Subscription and Payment Terms

Billing and Payments

Subscription fees are billed in advance on a monthly or annual basis
All fees are non-refundable unless otherwise specified
You authorize us to charge your payment method on file
Price changes will be communicated 30 days in advance

Cancellation and Refunds

You may cancel your subscription at any time through your account dashboard
Cancellation takes effect at the end of your current billing period
No refunds for partial months or unused portions of service
Enterprise customers may have different cancellation terms

Data and Privacy

Our handling of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Your Data

Regarding data you provide or generate through our Services:

You retain ownership of your data and intellectual property
You grant us a license to use your data solely to provide our Services
We may use anonymized, aggregated data for service improvement

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of data transmission and storage.

Intellectual Property Rights

DeepScan Property

All rights, title, and interest in the Services, including all intellectual property rights, belong to DeepScan or our licensors. This includes:

Software, algorithms, and AI models
Trademarks, logos, and brand elements
Documentation, content, and user interfaces

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes in accordance with these Terms.

Service Availability and Modifications

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service
Scheduled maintenance will be communicated in advance
Emergency maintenance may occur without prior notice

Service Modifications

We may modify, update, or discontinue features at any time
Material changes will be communicated with reasonable notice
Continued use after changes constitutes acceptance

Limitation of Liability

⚠️ IMPORTANT LEGAL DISCLAIMER

This section limits our liability to you. Please read carefully as it affects your legal rights.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Damages

IN NO EVENT SHALL DEEPSCAN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE 12 MONTHS PRECEDING THE CLAIM.

Termination

Termination by You

You may terminate your account at any time by:

Canceling your subscription through your account dashboard
Contacting our customer support team

Termination by DeepScan

We may terminate or suspend your account immediately if you:

Violate these Terms or our Acceptable Use Policy
Fail to pay fees when due
Use the Services in a manner that poses legal or security risks

Effect of Termination

Upon termination, your right to use the Services will cease immediately. We may delete your account data after a reasonable period, subject to applicable law and our data retention policies.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Mandatory Arbitration

Any disputes arising out of or relating to these Terms or the Services will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in San Francisco, California, or another location we mutually agree to.

Class Action Waiver

You agree that any arbitration will be conducted only on an individual basis and not as part of a class, collective, or representative action.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. When we make material changes, we will:

Post the updated Terms on our website with a new effective date
Notify you via email or through our platform
Provide at least 30 days' notice for material changes

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms or need to contact us for any reason, please reach out:

Legal Department

Email: legal@deepscan.com

Address:
DeepScan, Inc.
Legal Department
535 Mission St
San Francisco, CA 94105

Customer Support

Email: hello@deepscan.com

Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM PST
Emergency support available 24/7