Privacy Policy - DeepScan AI

Introduction

DeepScan, Inc. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered penetration testing services, or interact with our platform.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

Name, email address, and contact information when you request demos or contact us
Company information and job title for business communications
Account credentials and authentication information
Payment and billing information for subscription services

Technical Information

We automatically collect certain technical information:

IP address, browser type, and device information
Usage patterns, click-through rates, and platform interactions
Security scan results and vulnerability data (aggregated and anonymized)
API usage statistics and performance metrics

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Provide AI-powered penetration testing services
Generate security reports and vulnerability assessments
Maintain and improve platform performance

Communication

Respond to inquiries and provide customer support
Send important service updates and security alerts
Deliver marketing communications (with consent)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Compliance

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of DeepScan, our users, or others.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.

Data Security

As a security-focused company, we implement robust measures to protect your information:

Technical Safeguards

End-to-end encryption for data transmission
Multi-factor authentication and access controls
Regular security audits and vulnerability assessments

Organizational Safeguards

Employee background checks and security training
Principle of least privilege access
Incident response and data breach procedures

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request access to your personal data and receive a copy in a portable format.

Correction and Update

Request correction of inaccurate or incomplete personal information.

Deletion and Erasure

Request deletion of your personal data, subject to certain exceptions.

Opt-Out and Consent Withdrawal

Withdraw consent for marketing communications and data processing activities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. For detailed information about our cookie practices, please review our Cookie Policy.

Cookie Management

You can control cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

International Data Transfers

DeepScan operates globally and may transfer your personal information to countries outside your jurisdiction. We ensure appropriate safeguards are in place for international data transfers, including:

Standard Contractual Clauses approved by regulatory authorities
Adequacy decisions by relevant data protection authorities
Binding corporate rules and privacy frameworks

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

Account Data

Retained during the active subscription period and for 3 years after account closure for legal and business purposes.

Security Scan Data

Vulnerability data is retained for 12 months to enable historical analysis and trend identification.

Children's Privacy

Our services are designed for business use and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Post the updated policy on our website with a new effective date
Notify users via email or platform notifications
Obtain consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Inquiries

Email: privacy@deepscan.com

Address:
DeepScan, Inc.
535 Mission St
San Francisco, CA 94105

Data Protection Officer

For GDPR-related inquiries and data protection matters:

Email: dpo@deepscan.com